Issue Management

Creating an Issue

Learn how to effectively create an Issue to start building your project.

BEFORE you start creating Issues

Before you dive into Issue creation please make sure you have properly set your Project settings. All the issue properties should be set prior to creating issue itself.

These are the most important Issue properties to set:

Statuses

Define the stages that track your project's progress.


Issue types

Categorize and manage vyrious types of problems and tasks that you need in your project.


Priorities

Set importance levels to prioritize tasks effectively.

How to Create Issue

  1. To create an issue go to issues in your project.

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  1. Then click on Create new button.

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Alternatively you are able to create issue using global create button in main navigation.

In dropdown menu select Issue.

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Create modal

The issue creation form contains several fields. The only mandatory field is the issue name. The status, priority, and issue type fields will have default values, but you can modify them as needed. All other fields are optional.

Providing as much information as possible will assist the assigned user in resolving the issue more efficiently.

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  • Assignee: Specify the primary user responsible for addressing the issue.
  • Collaborators: Add additional users who will contribute to the issue.
  • Time estimation: Provide an estimated time required to complete the issue (in hours and minutes). This field is important for evaluating the scope success in terms of Time spent.
  • Description: Enter detailed information about the issue, including background, steps to reproduce (if applicable), and expected outcome. This is the main place for describing your task.
  • Roadmap: Assign the issue to a specific project roadmap or milestone.
  • Labels: Add relevant tags or keywords to categorize and filter issues.
Note you can create multiple issues in row by toggling Create more switch at the bottom of the window.

Issue detail

Opening an issue displays its details in a resizable overlaying side window. This allows you to view issue information while continuing to work within Juno.

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All the details you filled during the creation is displayed and organised for seamless work on resolving the issue.

At the bottom of each issue there are tabs for comments, linked test cases, linked issues and tab showcasing all the time spent on this issue.